Letters: Banks are alienating customers with their opinionated outbursts

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SIR – I left HSBC due to its moronic anti-Brexit advertisement. I am now forced to leave NatWest due to its treatment of Nigel Farage. Are there any non-political banks in the United Kingdom?
SIR – I left HSBC due to its moronic anti-Brexit advertisement. I am now forced to leave NatWest due to its treatment of Nigel Farage. Are there any non-political banks in the United Kingdom?
Tom PorterLondon E6
SIR – Such delicious irony: that Coutts should be embarrassed by its woke attempts to avoid “reputational risk”.
Harvey T DeardenLlandudno, Caernarfonshire
SIR – Will HSBC or Nationwide, with whom I bank, refuse my custom if I vote Ukip?
Percy UngateIpswich, Suffolk
SIR – Those who think a cashless society is a wonderful idea should reflect on what has happened to Nigel Farage.
Roger KempLondon N8
SIR – I speak as a British citizen who has previously had his bank account summarily cancelled without explanation. What sticks in the craw is Coutts pompously cancelling customers whose views “do not align with our values”, when its parent company was fined £265 million in 2021 for money laundering failures. What values would those be, then?
Robert MitchellBirmingham
Mike TicknerWinterbourne Earls, Wiltshire
Andrew C PierceBarnstaple, Devon
SIR – It would be more beneficial to society if banks closed the accounts of the multitude of scammers they host rather than those of individuals whose beliefs fail to coincide with theirs.
J R C HoldenLedbury, Herefordshire
SIR – I’ve banked with Coutts for more than 30 years, receiving exemplary service, but now there’s an implication that I must have more than £3 million in the bank – an implication not lost on my children and grandchildren. I have never had such a sum, nor has Coutts ever demanded that I should. I would like my family to know that.
Dr David MurrayOxted, Surrey
Leaving aside Argentina’s entirely bogus claim to the islands, it is a matter of historical fact that Falkland Sound has been so named since 1690; in honour of Viscount Falkland, then Treasurer to the Navy. The other name the EU included was not originally Spanish anyway, but French: Îles Malouines.
The islands were given this name in 1764 by the French explorer Louis-Antoine de Bougainville, who named the area after Saint-Malo in Brittany.
Not long afterwards, de Bougainville landed in Tahiti, which he claimed for France; but the island had already received its first European visitor: the British captain, Samuel Wallis, who had named it King George III Island and claimed it for Britain.
Tahiti is now a French overseas collectivity; but perhaps the UK should reassert its ancient claim, and insist that in all EU documentation it be referred to under its correct name of King George III Island.
Nicholas YoungLondon W13
The first essential step in learning to read and write is to learn the sound that each letter represents in order to start reading. This is not an addition to teaching literacy, it is the way in which basic literacy has to be taught, as recognised by philosophers from St Augustine to Descartes, and as used in British schools until the 1950s. It was the move away from phonics that led to literacy for adults plunging to a level similar to that of the 19th century, before the Education Act. The OECD figures are shocking.
The renewed focus on phonics in schools from 2010 has transformed literacy rates. It is to be hoped that this focus will be maintained by whichever party is in power.
Michelle PaulTrustee, Turn Around St Mary Cray, Kent
SIR – Having bought a Senior Railcard, then finding an absence of train services virtually every time I wanted to travel, I investigated the possibility of a partial refund. The advice, however, is very forthright: “Refunding or extending Railcards would come at a significant cost to the taxpayer, at a time when the focus must be on maintaining rail services to support the country’s recovery from the pandemic. Please rest assured that this decision hasn’t been taken lightly and was made at the highest level.”
My question is, why would it cost so much to return my own money?
Michael TurnerWinchester, Hampshire
Dee-dee DobellBury St Edmunds, Suffolk
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SIR – Ben Wallace, the Defence Secretary, suggested in the House of Commons on Wednesday that a statue of Alan Turing be placed on Trafalgar Square’s Fourth Plinth (report, telegraph.co.uk, July 19) . What has become of Sir John Hayes’s proposal, widely supported in the Commons last September, that Elizabeth II be honoured there?
There could be no more fitting national memorial to her. I suggest she be mounted on horseback to reflect her equine interests and to provide a counterpoise to the equestrian statue of George IV on the other northern plinth. This would also have the merit of breaking the all-male dominance of Trafalgar Square’s statuary.
Peter SaundersSalisbury, Wiltshire
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SIR – I have just returned from the West Country after spending a weekend in a rather good hotel. In the narrow country lanes I saw a couple walking and stopped and asked for directions. The man spoke perfect English and said they were staying there, too. I offered them a lift.
The conversation eventually established that they were from St Pertersburg. I asked how life was there. The lady said: “Normal, there is no military presence.” I said: “What do you think of the war in Ukraine?” The joint response was: “What war?”
I said: “How long has Mr Putin got left in the Kremlin?” They said: “We do not think he has a problem.”
They had little idea of the war or the impact it is having on the Russian economy. They were returning to St Petersburg the following day. Clearly they live in an elite bubble.
Ian JamesWoodborough, Wiltshire
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SIR – I came back from fishing the Whiteadder in Berwickshire one night in the late 1980s to find the end of my car staved in.
A note on the windscreen asked me to phone a given number: the owner’s horse had shied and kicked out with his rear hooves.
I never met Lord Palmer, but his actions instilled in me morality and decency – lessons I have not forgotten.
Nicholas TottyKirkcudbright
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I have lived in Germany for some years, where pretty much all outside noise around the home is banned on Sundays. I thoroughly support the idea of peace and quiet one day a week. Shops here are also shut on Sundays (apart from the bakeries, which open in the mornings, because Germans love their fresh daily bread and rolls), which provides the opportunity for families to spend time together, without outside distractions.
Steve WallaceNeufahrn, Bavaria, Germany
SIR – In France you are allowed to mow your lawn between 10am and midday on Sundays and public holidays. These times were set in law in 1992.
Glenys Alice EllisBolton, Lancashire
SIR – Here in south-west London the sound of private grass-cutting machinery is as rare as a dry July. Most of the gardens seem to be either concreted over or covered in plastic grass, making mowing an unusual and strangely comforting noise on a summer’s day.
Jerry GreenwoodLondon SW18
SIR – There are many more noises that should be silenced, especially on a Sunday. Living in Wensleydale, we have to endure noisy motorbikes every weekend in summer.
Mary SadlerWest Witton, North Yorkshire
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When I was at school nearby in the 1960s, Hindhead was a dull village blighted by the A3 bisecting it, and the Punch Bowl was scarred by the road round its rim, which was extremely dangerous. However, visiting after the tunnel was built, I couldn’t believe it was the same place. Calm was restored to Hindhead, the Punch Bowl had reverted to a beautiful, natural feature, and the traffic was unseen and unheard.
When I first went to Stonehenge, we could clamber all over that amazing monument. I far preferred my experience when visitors were restrained from touching the stones by a modest fence.
The only reason these projects cost so much is the endless delays caused by consultations and objections. Stop procrastinating and just get on with it.
Margaret ForbesLondon E1W
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